Q1. What do you mean by SHRM? What is the difference between SHRM and Traditional HRM? Explain the role and benefits of SHRM.
Q2. Write a note on Employment Relationship and Organizational change
Q3. What is leadership? Comment on: Leaders are born not made. Explain the most suitable Leadership model in today’s organizations.
Q4. What is the difference between teams and groups? Illustrate with examples. Explain the different types of teams.
Q5. Explain the terms Learning organization and Organizational Learning. Also explain the Blanchard and Hershey’s Situational Leadership model.
Assignment – B
Q1: Leadership is situational. Explain this statement by bringing out the situational factors important for effective leadership?
Q2: Discuss the reasons for use of task force in organizations. What are the problems that are likely to emerge in a task force?
Q3: What do you mean by quality circle? How can it be created in an organization?
Mindy Martin, Al Sharp, Walter Murdoch are working together in an organization. Mindy Martin and Al Sharp were good friends and all three had very healthy competition between them as they all were at the same level. Martin was very hard working, ambitious and responsible employee. Because of their hard work and good efforts, Martin’s division had become the leader in the company and the upper management had praised her lavishly. She believed that with a good recommendation from Sharp, she would get that promotion. But unfortunately Murdoch received the promotion and moved to Topeka. Martin was shocked. It was bad enough that she did not get the promotion, but she could not stand the fact that Murdoch had been chosen. She and Al Sharp had taken to calling Murdoch ‘Mr. Intolerable’, because neither of them could stand his pompous arrogance. She felt that his being chosen was an insult to her. When the grapevine confirmed her suspicion that Al Sharp had strongly influenced the decision, she determined to reduce her interaction with Sharp to a bare minimum.
Relations in the office were very chilly for almost a month. Sharp soon gave up trying to get that in Martin’s favor and they began communicating only in short.
Finally William Attridge, their immediate boss, called the two for a meeting. William said, “we’re going to sit here until you two become friends again. Martin resisted for a few minutes, denying that anything had changed in their relationship, but when she saw that Attridge was serious, she finally said, “Sharp seems more interested in dealing with Walter Murdoch.” Sharp could not say anything. Attridge came to the rescue. Attridge said that, Martin if you’re upset about that promotion, you’d know that Sharp had nothing but praised for you and kept pointing out how this division would suffer if we buried you in Topeka. With your bonuses you are making as much as Murdoch and if you work here continues to be outstanding, you’ll be headed for much better place than Topeka. Embarrassed, Martin looked up at Sharp and apologized for treating him unfairly. The next day office was almost back to normal. Martin and Sharp use to take a coffee break together every day as earlier.
Ques1: Describe the ego stage of Martin at 1) Before promotion
2) Promotion takes place
3) Cold war peiod
4) Meeting and thereafter
Ques 2: Which type of conflict resolution style did Martin and Attrige followed? Explain each in detail.
Que 3: Suggest a negotiation approach to resolve the conflict. Explain your point.
State a for True and B for False
1. Division of Labour was invented in the 19th century –
2. Modern business is uniquely complex –
3. Tips on supervision are recorded in a 5,000-year-old document –
4. Professional managers were introduced during the 19th century –
5. Personnel Management dates from the 1890’s in the USA –
6. Management education first appeared in Britain and the Commonwealth –
7. Scientific Management was invented by Schmidt –
8. Mass production was first used by Henry Ford –
9. The ideas of F.W Taylor and Henry Ford have no influence on management today –
10. ‘Therblig’ was a measure of work –
11. Elton Mayo was responsible for the famous Hawthorne experiments –
12. Basically, HRM is just Human Relations –
13. HRM is one of a number of management fashions that have developed over the last few decades –
14. HRM has a unitarist tradition in the USA –
15. HRM has a unitarist tradition in Europe and Australasia –
16. Traditional personnel managers had high status compared to managers in other business functions –
17. The Japanese role model is a mixture of racial stereotyping, myth and reality –
18. ‘Just-in-time’ and continuous improvement were developed in the USA –
19. Introduction of HRM on the Harvard MBA had a significant impact on the subject –
20. HRM has been portrayed as a proactive approach to people management –
21. ______ is a career-path method recognizing that technical specialists can and should be allowed to continue to contribute their expertise to a company without having become managers.
b. Lateral skill path
c. Dual-career path
d. None of the given options
22. ___________ can provide an opportunity for the employee to share in decision making, to learn by watching others, and to investigate specific organizational problems.
a. Lectures & Seminars
b. Assistant to Position
c. Committee Assignments
23. Which of these refers to the degree to which decision-making authority resides at the top of the organizational chart?
a. Job design
c. Unity of command
24. Playing the role of ____________ requires designing and delivering efficient and effective HR systems, processes, and practices.
a. Administrative Agent
b. Change Agent
c. Strategic Partner
d. Employee Advocate
25. Most HR functions spend very little time on:
a. Traditional activities
b. Transactional activities
c. Transformational activities
d. Day-to-day operational activities
26. Scientific management was one of the earliest and best-known statements of the _____________ approach.
27. Which of these is defined as any practice or activity carried on by the organization with the primary purpose of identifying and attracting potential employees?
a. A leading indicator analysis
c. Personnel policies
28. In which of these steps, the HR manager attempts to ascertain the supply of and demand for various types of human resources?
b. Program implementation
d. Goal setting
29. Which of these is the process of getting detailed information about jobs?
a. Job design
b. Job description
c. Job analysis
d. Job skills
30. HRM has primary responsibility for all of these implementation variables except:
a. Task design
c. Reward systems
d. Organization structure
31. Which of these is a major dimension of HRM practices contributing to company competitiveness?
a. Compensating human resources
b. Acquiring and preparing human resources
c. Managing the human resource environment
d. All of the given options
- A system used to acquire, store, manipulate, analyze, retrieve, and distributed information related to the company’s human resources is called a(n) _______________
- Progressive discipline system
- Contingent workforce system
33. Which one is not basic component of OB (Organizational Behavior) Model?
34. Setting standards should be left to the employee rather than organization leads to self controlling because:
a. It follows the management by objective approach.
b. It increases the productivity of the worker
c. It increases the confidence of workers
d. Workers come up to the high standard since they have no pressure from his superiors.
35. Virtual teams can contribute to better coordination among the team members because:
a. Technology brings them together on a forum.
b. Team members meet physically with each other
c. Team members share views among themselves via communication links.
d. Team members have the real time environment for interaction.
36. The whole is greater than the sum of its parts is known as:
37. Essential component of an organization is:
d. None of the given options
38. Process of working with different resources to accomplish organizational goals is known as:
a. Strategic management
b. Human Resource management
d. Team work
39. Hawthorne studies depict the effects of work environment on:
a. Human Behavior
b. Human Performance
c. Human Satisfaction
d. All the given options
40. Appraisal of a worker’s performance can be described as:
a. Planning Activity
b. Organizing Activity
c. Controlling Activity
d. Leading Activity