AID10434: Indian Railways is a name synonymous to an operational activity at a large scale. Give your views on the following aspects of Indian railways

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Question: Indian Railways is a name synonymous to an operational activity at a large scale. Give your views on the following aspects of Indian railways

a) There have been several instances & reports of problems faced by customers during booking of tickets through its online portal. What should Indian railways do to make this system world class?


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